19 Woocommerce Not Sending Email Notifications Fixes

When it comes to running an online store with WooCommerce, one of the most crucial aspects is ensuring that customers receive timely email notifications. These notifications confirm orders, update shipping status, and provide important account information. However, sometimes WooCommerce fails to send these emails, causing frustration for both store owners and customers. In this article, we'll explore 19 effective fixes for when WooCommerce is not sending email notifications.

1. Check WooCommerce and Email Settings

The first step is to verify your WooCommerce and email settings. Navigate to WooCommerce > Settings > Emails and ensure that all the necessary notifications are enabled. Additionally, check that the "From" email address is valid and that the SMTP settings are correctly configured.

2. Update WooCommerce and Plugins

Outdated WooCommerce or plugin versions can cause email delivery issues. Regularly update both WooCommerce and all related plugins to the latest versions.

3. Test Email Delivery

Use WooCommerce's built-in email testing feature to check if emails are being sent correctly. Go to WooCommerce > Status > Tools and click on the "Send a test email" button.

4. Check Email Logs

Examine your server's email logs for any errors or issues that might indicate why emails are not being sent. This can provide valuable insights into the problem.

5. Configure SMTP Settings

If you're using the default PHP mail function, consider switching to an SMTP service. SMTP is more reliable and often bypasses email delivery issues. You can configure SMTP settings under WooCommerce > Settings > Emails > SMTP.

6. Check Spam Filters

Sometimes, emails might be marked as spam and not reach the intended inbox. Check your spam folder and consider adding a SPF record to your domain to improve email deliverability.

7. Verify Email Templates

Ensure that your email templates are not corrupted or missing crucial information. You can edit and review templates under WooCommerce > Settings > Emails.

8. Increase PHP Memory Limit

If your server's PHP memory limit is too low, it can affect email sending. Increase the memory limit in your server's php.ini file or contact your host provider for assistance.

9-19. Additional Troubleshooting Steps

• Check server firewall settings.
• Ensure that your hosting provider allows outbound SMTP connections.
• Disable any conflicting plugins temporarily.
• Review WooCommerce's system status report for any potential issues.
• Contact your hosting provider for support if the problem persists.
• Consider using a third-party email service like MailChimp or SendGrid for more reliable email delivery.
• Check for any JavaScript errors that might be interfering with the email sending process.
• Ensure that your WordPress and WooCommerce installation is secure and not hacked, as this can affect email functionality.
• If using a caching plugin, clear the cache to see if it resolves the issue.

In conclusion, there are multiple reasons why WooCommerce might not be sending email notifications. By following the fixes outlined in this article, you should be able to identify and resolve the issue, ensuring smooth email delivery for your online store. Remember to regularly check and update your WooCommerce installation and plugins to prevent future email delivery problems.

【AOTsend Email API】：AOTsend is a Managed Email Service for sending transactional emails. Support Email Types: reminders, authentication, confirmations, notifications, verification codes, invoices, password resets, account activations, billing statements, two-factor authentication (2FA), and one-time passwords (OTP) emails, etc. $0.28 per 1000 Emails. 99% Delivery, 98% Inbox Rate.

You might be interested in:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, How it Works?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?