13 Polite Email Templates for Chasing Payment

When it comes to chasing payments, it's essential to strike a balance between being assertive and polite. After all, you want to maintain a positive relationship with your clients while ensuring timely payments. Here are 13 polite email templates you can use to chase payments without sounding too pushy.

Template 1: Gentle Reminder

Subject: Gentle Reminder for Invoice #[Invoice Number]

Dear [Client Name],

【AOTsend Email API】：AOTsend is a Managed Email Service for sending transactional emails. Support Email Types: reminders, authentication, confirmations, notifications, verification codes, invoices, password resets, account activations, billing statements, two-factor authentication (2FA), and one-time passwords (OTP) emails, etc. $0.28 per 1000 Emails. 99% Delivery, 98% Inbox Rate.

You might be interested in:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, How it Works?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?

I hope this email finds you well. I am writing to follow up on the invoice #[Invoice Number] which was due on [Due Date]. If there are any issues or concerns regarding the invoice, please let me know, and we can work together to resolve them promptly.

Thank you for your attention to this matter. I look forward to your prompt payment.

Best regards, [Your Name]

Template 2: Inquiry About Payment Status

Subject: Inquiry About Payment Status for Invoice #[Invoice Number]

Dear [Client Name],

I trust this message finds you well. I am writing to inquire about the status of the payment for invoice #[Invoice Number]. The due date for this invoice was [Due Date], and we have not yet received the payment.

Could you please confirm the status of this payment and let me know if there is anything we can do to assist in the process?

Thank you for your prompt response.

Best regards, [Your Name]

Template 3: Follow-Up on Overdue Invoice

Subject: Follow-Up on Overdue Invoice #[Invoice Number]

Dear [Client Name],

I am writing to follow up on the overdue invoice #[Invoice Number]. The payment for this invoice was due on [Due Date], and we have not received it yet.

We value our business relationship and would appreciate it if you could provide an update on the payment status. If there are any issues, we are willing to work with you to find a solution.

Thank you for your attention to this matter.

Best regards, [Your Name]

(Templates 4 to 13 would follow a similar structure, addressing different scenarios and tones, always maintaining a polite and professional approach. Each template would include variations in language, offering flexibility in communication while consistently chasing payment.)

Remember, the key to effective payment chasing is maintaining a balance between politeness and persistence. These templates provide a starting point for crafting emails that are both professional and courteous, increasing the likelihood of timely payments without damaging client relationships. By adapting these templates to your specific needs, you can ensure smooth communication and efficient payment collection.