15 Common Issues with iPay88 Email Notifications

iPay88, as a popular payment gateway in Southeast Asia, offers convenient online payment solutions for businesses. However, like any other system, users may encounter issues, especially with email notifications. In this article, we'll explore 15 common problems related to iPay88 email notifications and suggest ways to resolve them.

1. No Email Notifications Received

If you're not receiving any email notifications from iPay88, first check your spam folder. Sometimes, emails can be mistakenly marked as spam. Ensure that iPay88's email address is whitelisted in your email client to prevent this.

2. Delayed Email Notifications

Delays in receiving notifications could be due to server load or internet connectivity issues. If this persists, contact iPay88's support team to investigate.

3. Incorrect Email Address

Ensure that the email address provided to iPay88 is correct and active. Any typo or inactive email account can cause notification failures.

4. Email Notifications Not Enabled

Check your iPay88 account settings to confirm that email notifications are enabled. Sometimes, they may be turned off by default or accidentally disabled.

5. Incomplete Email Notifications

If you're receiving incomplete email notifications, it could be due to email size restrictions. Try adjusting your email client's settings to accept larger emails.

6. Duplicate Email Notifications

Receiving duplicate notifications can be annoying. This might happen due to a system glitch or misconfiguration. Contacting iPay88's technical support can help resolve this issue.

7. Email Notifications in Wrong Language

Ensure that your account settings have the correct language preference selected. If not, update your preferences accordingly.

8. Unable to Unsubscribe from Email Notifications

If you're unable to unsubscribe from unwanted notifications, check the unsubscribe link in the emails or adjust your notification settings within your iPay88 account.

9. Email Notifications Contain Errors

If the notifications you receive contain errors or incorrect information, verify the transaction details in your iPay88 account. If the errors persist, contact customer support.

10. Formatting Issues in Email Notifications

Email clients and devices can display emails differently. If you're experiencing formatting issues, try viewing the emails on different devices or email clients.

11. Missing Transaction Details in Email

Ensure that your iPay88 account settings are configured to include all necessary transaction details in the email notifications.

12. Email Notifications Not Sent for Specific Transactions

Check your iPay88 account settings to see if there are specific rules set for sending notifications. Adjust these rules as needed.

【AOTsend Email API】：AOTsend is a Managed Email Service for sending transactional emails. Support Email Types: reminders, authentication, confirmations, notifications, verification codes, invoices, password resets, account activations, billing statements, two-factor authentication (2FA), and one-time passwords (OTP) emails, etc. $0.28 per 1000 Emails. 99% Delivery, 98% Inbox Rate.

You might be interested in:
Why did we start the AOTsend project, Brand Story?
What is a Managed Email API, How it Works?
Best 25+ Email Marketing Platforms (Authority,Keywords&Traffic Comparison)
Best 24+ Email Marketing Service (Price, Pros&Cons Comparison)
Email APIs vs SMTP: How they Works, Any Difference?

13. Bounced Email Notifications

If your email notifications are bouncing, check the email address provided and ensure that your mailbox is not full and is able to receive emails.

14. Email Notifications for Failed Transactions

If you're only receiving notifications for failed transactions, check your iPay88 account settings to ensure that all transaction types are selected for notifications.

15. Unsolicited Email Notifications

If you're receiving unsolicited email notifications, your account may have been hacked or misused. Immediately change your account password and contact iPay88's security team.

In conclusion, while iPay88 is a reliable payment gateway, issues with email notifications can occur. By following the above guidelines, you should be able to resolve most common problems. Remember to regularly check your account settings, whitelist iPay88's email address, and contact customer support if issues persist. By doing so, you can ensure smooth and efficient operation of your online payment system.